- PODS should be in plain language
-
PODS should have short and simple instructions
-
PODS should have large fonts
-
Should PODS be written in the patient voice? (e.g. my concerns,
my plan, what does it mean to me)
-
How can PODS be culturally sensitive? (e.g., diet instructions,
recipes, community resources)
o
Also, in which areas and when is this needed?
-
How can PODS be language sensitive?
o
dual column
- a chosen language and English side by side with same information
o
double sided - English on one side and a chosen language on another
o
patient education materials in multiple
languages
o
in which areas and when is this needed?
-
What is the best use of visual communication
o
Calendar
o
Timeline
o
Chart
o
Images of symptoms
o
Images of medications and related info
o
Images of food
o
Images of resources
o
Images of contact people
o
Pictures of providers
-
What is the ideal format?
o
Paper
o
App
o
Patient portal
o
Ideally this should exist in multiple formats
